Privacy Policy

Effective date: September 12, 2026

This policy applies to Zapnard Holes on Android and iOS, including beta versions distributed through Google Play and Apple TestFlight. The game is developed by James Andrew Shaw under the name Craynar Games. “I” and “me” refer to James Andrew Shaw.

Information stored by the game

No account is required. Game progress, settings, unlocked levels, report cards, and high scores are stored locally on your device. The game does not send this information to me or to a server I operate.

The game contains no advertising or third-party analytics. Your device’s backup service may include local game data, depending on your settings.

Google Play and the App Store

Google and Apple process store information such as accounts, downloads, purchases, device compatibility, and diagnostics. I do not receive your complete payment-card details.

See the Google Privacy Policy and Apple App Store and Privacy.

Beta testing

Google Play may collect and provide testing and diagnostic information through its developer tools. When you use Apple TestFlight, Apple automatically collects crash logs and usage information and shares them with me. This can include your device model, operating system, game version, installations, sessions, and crashes.

If you submit feedback, I may receive your comments, screenshots, contact information, and related diagnostics. I use this information only to manage testing, provide support, fix problems, and improve the game. Your name or email may be visible depending on how you joined or what you include in your feedback.

See Apple TestFlight and Privacy for more information.

Emails and support

If you contact me, I receive your email address and anything you include. I use this information to respond, provide support, and manage testing invitations. Please avoid sending sensitive information in messages or screenshots.

Sharing information

I do not sell personal information or use support and testing information for advertising. Emails are processed through Gmail, while testing information is processed through Google Play or Apple TestFlight. These services operate under their own privacy policies.

I do not independently share testing information with third parties unless required by law.

Retention and deletion

Local game data remains on your device until it is cleared or the game is deleted. Backups may remain according to your device and backup settings.

I retain support messages and separately saved testing information only as long as reasonably necessary for support, testing, problem resolution, or legal obligations.

You may request access to or deletion of personal information I hold. Deleting the game does not automatically delete previously submitted emails or feedback. Information held by Google, Apple, or another provider must be managed through that provider.

Children’s privacy

The game does not ask children to provide personal information. If you believe a child has sent me personal information and would like it removed, please contact me.

Security

Local saves depend on your device’s security. Emails and testing information are handled through the services described above. No electronic storage or transmission method is completely secure.

Changes

I may update this policy if the game or its information practices change. The updated policy will appear here with a new effective date.

Contact

For privacy questions or requests, email zapnardsupport@gmail.com.